Common queries answered
Frequently asked Questions
Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your shipment on our shipping partner’s website.
You can reach out to us via the contact form, email us directly at Sales@GoLeathers.com, or WhatsApp us: +1-279-345-8749.
Please provide details about the product, size, and customizations required.
We aim to respond to all inquiries within 24 hours, Monday through Friday.
Yes, but only if your order hasn’t been processed yet. Contact us immediately with your order details, and we’ll assist you.
Absolutely! If you have any concerns about international shipping, customs, or delivery, feel free to contact us, and we’ll resolve the issue promptly.
If your item arrives damaged or defective, please contact us within 48 hours of receiving the package. Include photos of the issue, and we’ll resolve it as quickly as possible.
For returns or exchanges, please visit our Returns Policy page or contact our customer support team for further assistance.
Currently, we handle all customer service inquiries via email, WhatsApp (+1-279-345-8749) or the contact form to ensure a quick and documented response.