At Go Leathers, we are dedicated to delivering your orders promptly and securely. Below is our detailed shipping policy to ensure you are informed about our processes and timelines.
Handling Time
- For ready-to-order products, our handling time is 3-4 business days to prepare your order for shipping.
- For custom-made products, including jackets made to your size specifications, the manufacturing process takes 6-7 business days before shipping.
Shipping Partners
We work with trusted shipping partners such as DHL and other reliable courier services to ensure your orders are delivered efficiently and safely.
Shipping Times
- Once shipped, orders typically take 3-5 business days to reach their destination, depending on your location.
- For international orders, delivery times may vary slightly due to customs processing and local courier schedules.
Estimated Delivery Timeline
For custom-made products, the total estimated delivery time includes:
- Handling Time: 3-4 business days.
- Manufacturing Time: 6-7 business days for custom-made items.
- Shipping Time: 3-5 business days.
This means you can expect your custom-made order to arrive within 12-16 business days from the time of order placement, depending on your location.
Shipping Costs
Shipping costs vary based on your location and the size of your order. Shipping charges will be calculated and displayed during checkout.
International Shipping
We proudly ship worldwide! However, international customers are responsible for any customs duties, taxes, or additional fees required by their country’s regulations. Please check with your local customs office for more information.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. Use this tracking number to monitor your shipment’s progress on our shipping partner’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address or other delivery issues, we will contact you to arrange re-shipment. Additional shipping charges may apply.
Lost or Damaged Items
While we strive to ensure safe delivery, if your package is lost or arrives damaged, please contact us immediately at Sales@GoLeathers.com with details and photos of the damage. We will work with our shipping partners to resolve the issue promptly.
Contact Us
For any shipping-related inquiries, feel free to reach out via our Contact Us page or email us directly at Sales@GoLeathers.com or WhatsApp: +12793458749.
Thank you for choosing Go Leathers! We are committed to providing you with high-quality products and reliable shipping services.